FAQ After Buying a New Car

Buying a new Ford or used vehicle from Bud Clary is easy and can be mostly online with Bud Clary Direct. However, most people don't know what to expect after they buy a vehicle. This list of frequently asked questions has been compiled based on the questions that customers ask us the most when it comes to what happens after they buy a vehicle.

Phone Numbers:Sales Hours:Special Hours
  • Memorial Day8:30 AM - 6:00 PM
Regular Hours
  • Mon - Fri8:30 AM - 7:00 PM
  • Sat9:00 AM - 6:00 PM
  • Sun11:00 AM - 5:00 PM
Service Hours:Special Hours
  • Memorial DayClosed
Regular Hours
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat - SunClosed
Parts Hours:Special Hours
  • Memorial DayClosed
Regular Hours
  • Mon - Fri8:00 AM - 5:30 PM
  • Sat - SunClosed
  1. When do I receive my license plates?
    • Licensing typically takes about 2 weeks to process. When we receive your license plates, we will notify you that they have arrived.
    • If you have specialized vanity plates, you will receive those in the mail directly from the State. Your license tabs will also come in the mail separately.
  2. How do I pay off my trade-in vehicle OR Who pays off my trade-in vehicle?
    • We will pay off the lien of your vehicle if you trade it in after the bank has funded the new loan contract.
    • At your time of purchase, we receive a 10-day payoff from the bank, to ensure processing happens in a timely manner.
    • If, for some reason, you have to make an additional payment due to timing, the lien holder will reimburse you directly.
  3. How do I set up my monthly car payment?
    • The new lienholder will reach out to you about your upcoming first payment.
    • They can set up automatic payments for you. This would need to be re-setup even if you had it on your last loan.
    • Expect communication from the lienholder in 2-3 weeks from the time of purchase, but feel free to reach out to them in advance to set up payment options.
  4. How and when do I set up my new insurance policy?
    • If you have current coverage, you are covered at the time of purchase, typically for a minimum of 7 days.
    • Your insurance company will ask you for:
      • Vehicle Identification Number (VIN) of your new vehicle
      • Year, Make, and Model
      • Name of Lienholder (if applicable)
    • We recommend reaching out to your insurance company and notifying them of your new vehicle within a couple of days of your purchase.
  5. When does Bud Clary install after-sale items? Ex: Window Tint, Paint & Interior Protection, Parts Accessories
    • We will reach out to you to schedule a convenient time to install any items that were not complete at the time of purchase.
    • Typically, we would like to install any after-sale items within 10 days of purchase OR when all accessories are received.

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Bud Clary Ford 46.124820, -122.930366.